Public Storage is seeking an Intermediate Business Analyst to identify, scope, and deliver AI-enabled solutions that improve operational efficiency, enhance customer experiences, and generate measurable ROI.
Requirements
- Proven experience leading technology or AI-related initiatives
- Strong business acumen with the ability to connect AI capabilities to real-world business value.
- Excellent skills in requirements gathering, process mapping, and stakeholder engagement.
- Experience with Atlassian Jira and Confluence (or equivalent tools) for backlog management and documentation.
- Exposure to AI, or automation platforms.
- Familiarity with workflow automation and API integrations.
- Basic understanding of AI concepts (e.g., LLMs, RAG, conversational AI, computer vision).
Responsibilities
- Translate business challenges into clear, actionable requirements for AI-enabled solutions.
- Collaborate with technical teams to ensure solutions meet business needs and are scalable.
- Map end-to-end business processes, highlighting areas where AI can drive efficiency and value.
- Maintain a clear and prioritized AI program backlog in Jira, ensuring readiness for development.
- Provide visibility into project progress, outcomes, and performance metrics to stakeholders.
- Facilitate alignment between technical teams and business units to ensure smooth delivery.
- Support testing and validation to ensure AI solutions deliver expected business outcomes.
Other
- Partner with business leaders to identify high-value AI opportunities that align with company goals.
- Develop compelling business cases with clear ROI and success metrics for AI projects.
- Prioritize AI initiatives based on business impact, feasibility, and strategic importance.
- Lead change management efforts to drive adoption and integration into daily workflows.
- Gather feedback post-implementation to measure success and identify continuous improvement opportunities.
- 4+ years in a Business Analyst, Product Owner, or Strategic Project Management role within a technology-driven environment.
- Exceptional communication skills, with the ability to explain complex concepts to non-technical audiences.
