Kids Alive International seeks to meet the physical, emotional, and spiritual needs of vulnerable children and families. The Information Technology Internship aims to support the organization's mission by ensuring smooth technology operations to enable effective program delivery and administrative functions.
Requirements
- Basic understanding of computer hardware, operating systems, and networking concepts
- Experience with Microsoft Office Suite and collaboration tools
- Familiarity with Windows and Mac operating systems (preferred)
- Knowledge of cloud platforms (Microsoft 365, Google Workspace, etc.) (preferred)
- Basic knowledge of cyber security principles (preferred)
- Fluency in English reading, writing, speaking, and listening
- Ability to maintain confidentiality and data security
Responsibilities
- Assist IT staff in day-to-day technical support for employees.
- Help maintain and troubleshoot computers, printers, and other office equipment.
- Provide support for hardware, software, and network issues.
- Install and configure computer systems and applications.
- Assist in maintaining IT asset inventory and proper documentation.
- Support the on boarding process by preparing technology and accounts for new users.
- Help monitor system backups, updates, and security protocols.
Other
- Actively enrolled in any applicable major or a certification program at an accredited college
- Demonstrated eagerness to learn and gain knowledge in information technology
- Strong problem-solving skills and attention to detail
- Ability to collaborate effectively with team members and provide clear communication to non-technical users
- Strong organizational skills and a willingness to learn
