Merchants Bonding Company is looking to transition departments across the company to a modern Microsoft environment, and this role will play a key part in supporting that transition by improving processes, organizing systems, and optimizing information storage and access.
Requirements
- Use Microsoft 365 tools to support digital organization, automation, and troubleshooting.
- Analyze digital systems and suggest practical, scalable improvements.
Responsibilities
- Support process improvements and system organization to enhance collaboration and efficiency across teams.
- Help optimize how employees store, share, and access information within Microsoft 365 tools.
- Assist in simplifying workflows and creating user-friendly tools and resources; help automate the boring stuff.
- Contribute to improving user experience through organization, usability testing, and clear documentation.
- Collaborate with departments and IT to identify opportunities for system improvements and ensure successful adoption.
Other
- Prioritize, plan, and follow through on tasks while supporting multiple departments.
- Clearly explain technical concepts to non-technical users in a helpful and approachable way.
- Take ownership of learning and apply new knowledge to real-world systems and processes.
- Show integrity, respect, and accountability in all workplace interactions.
- This is an excellent opportunity for students looking to gain hands-on experience in tech — especially those in the early stages of their college career who want to build real-world skills and work across teams in a collaborative, growth-oriented environment.
