Navy Federal Credit Union's Enterprise Technology Services (ETS) is seeking an intern to assist their Desktop Support team in providing high-quality support to members by helping team members navigate technical challenges and resolve backend and hardware issues.
Requirements
- Experience with PCs and related software such as Microsoft Office (e.g., Excel, PowerPoint, Word, Access, etc.)
Responsibilities
- Plan, install, and/or support IT equipment to include (but not limited to) workstations, mobile devices, printers, telephony systems, and audio/visual equipment.
- Apply knowledge gained from degree program in day-to-day duties/responsibilities
- Leverage technical knowledge and skills
- Work within established standards, change control, policies and procedures
- Perform work in support of assigned IT group - duties may vary depending on assignment
- Assist in both navigating back end as well as hardware issues.
- Assisting team members navigate technical challenges
Other
- To be eligible for this position you must currently be enrolled in an accredited university and willing to learn and combine theoretical knowledge with hands on experience while developing your professional skills.
- This is a year-long, full or part–time, flexible internship based on school schedule.
- A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship.
- Ability to present findings and conclusions clearly and concisely
- Ability to exercise initiative, produce desired results and achieve objectives
- Effective attention to detail
- Effective research, analytical, and problem-solving skills
