Navy Federal needs to gain valuable insight into its business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. The role involves participating in a collaborative, team-driven network, interacting with multiple departments, and receiving guidance to utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. The goal is to provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.
Requirements
- Demonstrated proficiency with PowerBI
- exposure to SQL, VB.net, AutoIT, C-Sharp, Java, JavaScript, SharePoint, PEGA, and/or similar
- Ability to adapt to new technologies
- Effective word processing and spreadsheet software skills
Responsibilities
- Serve on teams and task groups for projects/initiatives within the business unit and/or across the organization concerning new automated systems, products and/or services
- Develop and administer online reference material, instructions and communications
- Maintain documentation library to ensure currency of processes
- Identify, communicate and resolve technical, tactical and operational project issues and risks
- Analyze, research and resolve problems and discrepancies related to member accounts/loans
- Ensure software/systems meet regulatory and procedural requirements
- Research, develop and recommend enhancements to improve operational processes and procedures
Other
- Must be pursuing a degree from an accredited college/university
- Effective interpersonal, verbal, and written communication skills
- Effective research, analytical, and problem solving skills
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Ability to exercise initiative and good judgment to make sound decisions
