The company is seeking a strategic and experienced Product Owner to lead the development and optimization of solutions on the ServiceNow platform, aiming to drive business value through high-impact digital solutions.
Requirements
- 5+ years of hands-on experience with the ServiceNow platform.
- Deep knowledge of ServiceNow modules and capabilities.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus.
- Strong understanding of agile methodologies (Scrum, SAFe).
- Proven ability to lead cross-functional teams and drive consensus.
Responsibilities
- Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives.
- Translate business needs into clear, actionable user stories and acceptance criteria.
- Prioritize features and enhancements based on business value, technical feasibility, and user impact.
- Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications.
- Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions.
- Stay current with ServiceNow releases and recommend adoption of new features.
- Ensure timely delivery of high-quality solutions that meet or exceed expectations.
Other
- 7+ years of experience in IT product management or business analysis.
- 3+ years of experience managing or leading teams.
- People Manager experience.
- Excellent communication, facilitation, and stakeholder management skills.
- 5+ years leading others in the development of software in a team environment.
