The IT Business Applications team at Coherent Corp. is looking to solve the problem of supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools, to drive operational excellence and contribute to the enhancement of business systems.
Requirements
- Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred.
- Knowledge of key BI and analytics concepts and technologies.
- Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries.
- Demonstrated experience in the support and/or implementation of business application software packages.
- Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential
- Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred
- Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred).
Responsibilities
- Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems.
- Communicate with external vendors as necessary to coordinate resolution of open support issues.
- Develops a thorough knowledge of manufacturing system requirements and business processes
- Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications
- Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology
- Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones
- Determine resource needs to complete project
Other
- B.S. Information Science or related field
- Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
- Excellent verbal and written communication skills; ability to communicate effectively with end-users and management.
- Must be both team-oriented and self-motivated.
- U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
