ASML US is looking for an IT Applications Engineer to be responsible for the development, delivery, and performance assurance of applications/software solutions, working in close collaboration with business stakeholders to improve application design and optimize performance.
Requirements
- Linux (RHEL, Centos).
- Cloud Infrastructure (GCP & Azure).
- Application management experience (Atlassian Stack - JIRA, Confluence, Wiki, Bitbucket).
- SW Developer tools (IDE, code quality checkers, review tool, etc.)Networking – CI/CD knowledge.
- Experience with Agile/SAFE way of working.
- Architecture (TCP/IP UDP) .
- Ticketing system – (Service now).
Responsibilities
- Responsible for SW build and development support activities for systems local or remote, which includes installation, software patch, system security, data backup, storage management, VM, and problem analysis activities.
- Performs remote troubleshooting through diagnostic techniques and pertinent questions.
- Provides Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident.
- Logs all customer requests and updates calls utilizing the designated call handling and tracking system.
- Define improvement proposals that focus on system performance and process efficiency for end-users.
- Investigate and implement non-standard changes with a limited scope.
- Support / take ownership of requests from engineering and help to solve these requests.
Other
- Bachelor’s degree in Information Technology, Computer Science or related field. Master’s degree a plus.
- Must possess a minimum 2 years related and proven experience in large technical software development environments.
- Shows initiative, strong analytical skills and problem-solving attitude.
- Highly motivated team player, good social skills, with a strong service/customer orientation.
- Strong communication skills, both verbal and written.
