Provide Point-of-Sale and Menu Board support for the venue, including deployment, maintenance, and troubleshooting of POS terminals and related equipment.
Requirements
- Experience with POS
- Diagnoses of software, firmware & hardware errors and breakage
Responsibilities
- Provide Point-of-Sale support for the venue.
- Responsible for the deployment and tear down of POS terminals, updating sales if needed, administration and internal support of the Company’s POS terminals and Menu Boards, printers and related equipment.
- Tasks will include end user support, performing POS Maintenance, Menu Board Maintenance upgrades and configurations.
- Will learn how to operate POS and trouble shoot problems with POS.
- Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
- Conduct stadium walk-through to ensure all systems are operational prior to and during all events
- Replacement of defective hardware before, during and after events
Other
- Candidates eligible for this position must be customer service-focused and with the ability to work independently.
- The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities.
- strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
- Must be able to adapt to environment changes immediately
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs.
