SF Bay Coffee is looking for a Business Systems Analyst to support the analysis and optimization of their ERP system, specifically Microsoft D365 Business Central, to drive efficiencies and support growth.
Requirements
- Proven experience as an ERP Analyst or in a similar role, with a strong track record of successful ERP system implementations and support. (preferably in Microsoft D365 Business Central)
- Experience with data analysis tools and reporting software is a plus (e.g. Jet or Power BI)
- Support the analysis and optimization of ERP systems, particularly Microsoft Dynamics 365
- Ability to troubleshoot, test and document results
- Experience with data analysis tools and reporting software is a plus (e.g. Jet or Powe-r BI)
- Reasearch and document current endto-end processes identify gaps and opportunities
Responsibilities
- Assist the Help Desk on reported ERP issues by providing technical support to end users
- Troubleshoot, problem solve and report findings
- Work with end-users to understand their needs and translate them into ERP system solutions
- Develop and deliver training programs and materials to educate employees on ERP system usage and best practices
- Collaborate with IT and other departments to integrate the ERP system with other business applications
- Perform a variety of business analysis and ad hoc analytical support to develop insights and business recommendations
- Support the analysis and optimization of ERP systems, particularly Microsoft Dynamics 365
Other
- Strong analytical and problem-solving skills, with the ability to analyze complex business processes and data
- Ability to handle multiple tasks and priorities effectively
- Comply with all company policies and procedures, demonstrating a strong commitment to Food Safety and Good Manufacturing Practices (GMP) in support of product integrity, operational excellence, and regulatory compliance.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams
- Strong attention to detail and a commitment to data accuracy and security
