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IT Business System Analyst

Nippon Express

$92,412 - $115,032
Oct 3, 2025
Des Plaines, IL, USA
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Nippon Express USA is looking for an IT Business Analyst to join their IT Application Development team to help design and deliver high-quality business applications by determining project requirements and communicating them effectively to both business units and software development teams. This role will act as a liaison between sales, operations, and the Application Development teams, providing support for production issues, enhancement requests, and new projects.

Requirements

  • 5-10 years of Business Systems Analysis experience
  • Through an understanding of Freight Forwarding operation (Air and Ocean Cargo)
  • Basic SQL query skills and strong familiarity navigating database structures and integration design documentation is a plus.

Responsibilities

  • Partnering closely with the operation and sales teams, develop detailed business case, functional requirements and technical specification documentation and ensuring there is alignment between all teams on system enhancements.
  • Manage scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes.
  • Assisting Development Manager in the development of detailed project plans and work assignments.
  • Monitor progress to ensure project deliverables are met.
  • Track progress to plan.
  • Communicate status to project team members and management.

Other

  • Bachelor’s Degree in related field preferred, or related field or the equivalent in education and work experience.
  • Excellent Analytical and problem-solving skills.
  • Attention to the details.
  • Proven interpersonal skills and the ability to build relationships with a wide spectrum of people including senior leaders, customers, and people across geographies.
  • Excellent time management and organization skills.
  • Outstanding verbal and written communication.
  • This position is 100% onsite in Des Plaines, IL.