Connections Health Solutions is looking to implement, configure, and maintain their Electronic Health Record (EHR) system across multiple behavioral health crisis facilities in multiple states to improve clinical and operational efficiency.
Requirements
- 3 years of system configuration and/or implementation or relevant work experience
- Experience working in a healthcare setting and using EHR
- Proficiency with SQL
- Netsmart’s myAvatar and AvatarNX EHR Super User
Responsibilities
- Monitors and resolves end-user support tickets for anything related to the EHR.
- Troubleshoots and escalates support tickets with the EHR vendor, monitoring through resolution and communicating status to stakeholders.
- Assists Operations and Revenue Cycle Management (RCM) with configuring service codes and troubleshooting data and workflow issues that impact operations or RCM activities.
- Supports the Implementation team and manages the configuration of the EHR in new facilities and states as the business expands.
- Analyzes EHR vendor offerings and creates relationships with other EHR users in the industry, in order to make recommendations to leadership on new best practices, functionality, and optimizations available.
- Maintains multiple databases to support the reporting and data analytic needs of the organization.
- Queries the EHR and data warehouse to generate report deliverables.
Other
- An Associate’s degree in Healthcare, Business, Information Technology, or related field, OR equivalent work experience
- The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
- A Bachelor’s degree in Healthcare, Business, Information Technology, OR related field
