The Community College of Rhode Island (CCRI) is looking to solve the problem of supporting and developing cross-functional business and technical solutions within the Ellucian Banner ERP system, with a primary focus on the Financial Aid and Student modules.
Requirements
- Minimum of 5 years of hands-on experience working with Ellucian Banner Financial Aid and Student modules in a higher education setting.
- Deep understanding of Title IV aid processing, aid year rollover, Satisfactory Academic Progress (SAP).
- Experience with Ellucian Experience, Banner 9 Admin Pages, Self-Service, Ellucian Saas tools, Automic/Banner Jobs Scheduling Tools.
- Experience supporting CRM systems (i.e., Element451, Civitas) in alignment with Banner data and business rules is highly desirable.
- Strong proficiency with querying and data validation (i.e. SQL and PL/SQL); understanding of scripting languages (i.e. Javascript).
- Ability to write, review, and interpret technical documentation and business process diagrams.
- Experience with related systems such as Degree Works, BDMS, and Insights.
Responsibilities
- Serve as the subject matter expert (SME) for Ellucian Banner Financial Aid and Student modules, including in-depth understanding of regulatory and institutional requirements.
- Responsible for all Financial Aid Banner Admin Pages technical set-up and day-to-day maintenance of related Automic (UC4) Banner jobs.
- Lead configuration, setup, and maintenance of cross-functional processes within Banner Student/Financial Aid modules to support business operations, compliance, and academic goals.
- Support Financial Aid / Student Affairs offices with aid processing (federal, state, institutional); regulatory reporting (federal, state, institutional); and other enrollment / student finance related processes.
- Design and execute functional and regression testing for new releases, upgrades, patches, and custom solutions.
- Provide technical and functional support for Customer Relationship Management (CRM) systems to ensure proper data flow, integration, and alignment with Banner Student/Financial Aid data structures and business processes.
- Collaborate with the IT Programming & Analytics team on developing, enhancing, and supporting custom technical solutions, and reporting.
Other
- Demonstrate a commitment to the philosophy and mission of a comprehensive community college
- Work collaboratively with others and provide quality customer service in a diverse and inclusive environment
- Bachelor’s degree.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Effective communicator who can work across functional teams, technical teams, and end users.
