The IT Enterprise Services Product Manager is responsible for leading the product management of the technologies that support Cirrus’s Enterprise Service Teams, guiding solution designs that align with the Cirrus Growth Choices and the IT strategic roadmap, delivering value to business stakeholders.
Requirements
- Demonstrated knowledge of the software development life cycle
- Preference for experience deploying complex, enterprise systems.
- 10+ years Information Technology, program management, or relevant technical experience
- Must have demonstrated experience in managing large multi-year programs.
- PMP and Agile/Scrum certifications preferred
Responsibilities
- Lead cross functional teams including internal resources and third parties/vendors to plan and deploy a modern technology system, integrations and any related ISVs.
- Drives strategy across Executive Sponsors, Steering Team, Business Stakeholders and Technical team members collaborating to understand problems, identify process improvements, prioritize needs and deliver on desired outcomes.
- Drives prioritized capability processes through the implementation plan aligned with technology and product roadmaps.
- Manages test scenarios and user acceptance criteria to identify areas to address prior to going live.
- Manages the ongoing health and performance of Enterprise Services programs and products.
- Collaborates with cross-functional teams to understand integration and resources across dependent products.
- Performs marketplaces research, metrics, and analytics to evaluate program and product performance.
Other
- Lead, coach, and develop a team of diverse IT and business stakeholders while building cross-functional partnerships across the business.
- Ability to travel to other Cirrus locations to build relationships, understand business processes, foster collaboration for each implementation phase and set expectations on post-implementation performance.
- Must be present in Duluth for Steering Team meetings, workshops, design/build working sessions, major milestone activities and other engagements with critical stakeholders.
- Bachelor’s degree in a relevant field of study or equivalent work experience
- 10+ years’ work experience leading a team.
