Lyft is seeking an experienced IT Engineering Manager to lead their critical Network Engineering and Systems Engineering teams. This role is pivotal in building and running the highly scalable, reliable, and secure infrastructure that powers Lyft's corporate environment.
Requirements
- 8+ years of experience in IT infrastructure, network engineering, or systems engineering
- 3+ years in a direct people management role, with a proven track record of building, developing, and retaining high-performing, inclusive engineering teams
- Demonstrated experience building and scaling repeatable processes and automation for engineering teams
- Strong, proven skills in incident management, root cause analysis, and running a blameless post-mortem culture
- Broad technical understanding of core infrastructure concepts, including corporate networking (WiFi, switches, servers), and systems engineering (e.g., identity management/Okta, MDM/JAMF, Google Workspace, Slack, Atlassian)
- Champion AI and automation initiatives across the enterprise, identifying opportunities to leverage generative AI for process optimization and implementing solutions and a commitment to continuous improvement and pursuit of excellence
- Demonstrated ability to manage large-scale budgets with responsibility for both capital expenditures and operational expenses included but not limited to internet service providers, SaaS providers, and network and infra providers
Responsibilities
- Lead, mentor, and develop two core infrastructure teams: Network Engineering and Systems Engineering, fostering a strong culture of collaboration, operational excellence, and inclusivity
- Develop and implement a long-term strategic roadmap for network and systems infrastructure, aligning with business objectives and ensuring scalability, reliability, and security
- Build, refine, and champion scalable, repeatable engineering processes to increase team velocity, ensure service reliability, and reduce operational load
- Own and continuously improve the incident management process for corporate infrastructure, ensuring rapid resolution and fostering a culture of blameless post-mortems and continuous learning
- Cultivate a team environment rooted in psychological safety and trust, empowering team members to collaborate openly and take measured risks for innovation
- Partner cross-functionally with Security, Privacy, IT Operations, and business stakeholders to ensure seamless program delivery and alignment on technical strategy
- Drive operational excellence initiatives, including infrastructure optimization, automation, performance monitoring, and disaster recovery planning
Other
- An empathetic leader style and a deep, demonstrated commitment to fostering psychological safety, trust, and a positive, service-oriented team culture
- Strong business acumen with the ability to identify strategic needs and translate complex technical concepts into business impact
- Hybrid work schedule: expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.
- Flexibility to work from anywhere for up to 4 weeks per year.
- Great medical, dental, and vision insurance options with additional programs available when enrolled