Holland America Line is looking for an IT Product Manager to manage all aspects of business applications project intake, execution, delivery, and transition to operational support, with a focus on HR Applications.
Requirements
- Experience with designing and launching customer-facing products or services in an agile environment.
- Experience in leveraging JIRA, Confluence or other tools to provide metrics and reports for measuring product/project success.
- Strong understanding of project management principles related to resource allocation and timelines.
- Demonstrated ability to understand technology concepts and implications, manage trade-offs and evaluate new opportunities.
- Knowledge of Agile software development methodologies and DevOps practices including continuous integration, delivery, and deployment.
- Knowledge of industry best practices for systems implementation, testing, and risk management.
- Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
Responsibilities
- Create and maintain Business Applications roadmap.
- Capture business feedback and conduct market research to create business cases, recommend feature updates and new solutions/applications.
- Closely work with BA/scrum master to follow team’s development methodology to refine backlog by working with business product owners and team members; facilitate release planning; assist with dependency management and cross team coordinator.
- Create and manage documentation of features and critical functionalities.
- Define and monitor KPI’s like revenue improvements, cost savings, productivity and end user engagement.
- Coordinates testing with QA team and the application user for projects.
- Development, QA and UAT coordination with other IT and delivery teams.
Other
- Bachelor's degree in related field
- At least 3 years of experience as a Product Owner or Analyst specializing in Business Applications and HR products, with a proven track record in software development projects and delivering business systems solutions in an enterprise IT environment.
- Excellent communication and presentation skills to convey technical information to both technical and non-technical stakeholders.
- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
- Plan and manage multiple parallel projects.
