CommonSpirit Health is looking for a Product Manager to provide application support and implementation support for medium to highly complex projects, multi-year programs, or enterprise-wide assignments. The role involves translating business requirements into technical solutions, managing project tasks, and ensuring smooth transitions to operations, ultimately aiming to improve customer satisfaction and contribute to a more innovative healthcare delivery system.
Requirements
- 4-5 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role
- 4 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry
- Experience working with project life cycle or project management methodologies
Responsibilities
- Responsible for delivering project assignments of medium to high complexity which includes application design, and configuration build.
- Develops test plans for new application functionality from an application/technical perspective.
- May be pulled into Medium to high complexity issues or requests that need a technical expert for specific solution sets.
- Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management.
- Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals.
- Develops and maintains a knowledge management solution and may lead transition to operations functions following implementation delivery.
- May lead Product Release management functions which may include developing test plans, perform test plans, facilitating with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team.
Other
- Interacts with the customer user community in a courteous and professional manner to secure business requirements
- Collaborates with key stakeholders and may provide guidance on function testing.
- Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes.
- Day to day interactions with user community and works collaborate with multiple Stakeholders both IT and non-IT as it relates to problem management and project delivery.
- Provides guidance and training and problem solving assistance to other team members and operational support teams.
