Penn Mutual is seeking a Director of Quality Assurance to drive the QA strategy, execution, and optimization across their life insurance and annuity platforms, ensuring high-quality software products.
Requirements
- Proven experience in a QA leadership role, including managing distributed teams and owning enterprise QA strategy.
- Deep understanding of software quality assurance practices, with hands-on experience in both manual and automated testing environments.
- Experience with modern CI/CD pipelines and tooling (e.g., GitLab, Jenkins, Bitbucket).
- Proficiency in open-source testing tools (e.g., Cypress, Selenium, Playwright, Postman, JMeter) and familiarity with commercial platforms (e.g., Tricentis QTest, Tosca).
- Strong technical understanding of testing APIs (REST/XML/JSON), performance/load testing, and browser/mobile compatibility testing.
- Knowledgeable in automated testing suites, integration testing, and cross-platform testing.
Responsibilities
- Provide strategic leadership and direction to the QA team, fostering a culture of accountability, collaboration, and continuous improvement for both manual and automation testers.
- Define and evolve the enterprise QA strategy, including test automation frameworks, tooling, and best practices.
- Work closely with Agile delivery teams to ensure testing is embedded early and often, from planning to release.
- Oversee the development, consistency, and maintenance of comprehensive test plans, test cases, and automated regression suites.
- Drive implementation of cutting-edge test automation and performance testing tools and frameworks to reduce cycle time and improve coverage.
- Track and report quality metrics and KPIs to leadership and stakeholders to inform decision-making and continuous improvement efforts.
- Lead cross-functional testing efforts, including end-to-end testing across integrated systems, data validations, and business rule compliance.
Other
- Proven leader
- lead and inspire a team
- strategic leadership
- people leadership
- strategic thinking