CNA Corporation is looking to hire an IT Service Desk Intern to provide first-level support to internal users and contribute to the efficiency of IT operations, ultimately making an impact on national security through meaningful work.
Requirements
- Experience with Microsoft Office (Word, Excel, PowerPoint)
- CompTIA Security+ certification preferred
- CompTIA CySA+ certification preferred
- Security+ certification preferred
- CISSP certification preferred
- Computer Science or IT coursework preferred
Responsibilities
- Provide support to internal stakeholders in support of overall project goals, objectives, and deliverables.
- Conduct research for assigned projects.
- Assist in analyzing data gathered in support of a project.
- Provide general communications support to the team.
- Provide targeted logistical support as necessary (scheduling, note taking).
- Provide excellent customer support.
- Perform other general duties as assigned.
Other
- Must be in junior or final year of bachelor’s degree at the start of the internship, or enrollment in a graduate program.
- Ability to obtain and maintain a security clearance.
- Good interpersonal and oral and written communication skills.
- Critical thinking and organizational skills.
- U.S. citizenship is required for positions requiring access to classified information.
