As a ServiceNow Strategic Portfolio Management (SPM) Intern, you’ll play a key role in supporting enterprise-wide project and resource planning initiatives at ADT
Requirements
- Strong analytical and technical skills; comfortable navigating and learning new systems
- Familiarity with project management principles or experience working in agile environments
- Exposure to enterprise platforms such as ServiceNow
- Pursuing a Master’s degree or holding certifications in project management (CAPM, PMP)
- Prior experience in technical support or business analysis
Responsibilities
- Support the administration and troubleshooting of the ServiceNow PPM module
- Provide user support, guidance, and documentation to enhance adoption and usability
- Assist with expanding Demand Management and Strategic Planning Workspace capabilities
- Contribute to governance efforts around Resource Management to ensure accurate capacity planning
- Partner with project managers, business analysts, and leadership to align platform functionality with business needs
Other
- Currently pursuing a Bachelor’s degree in Information Technology, Business, or a related field, with graduation between December 2026 and August 2027
- Clear written and verbal communication skills, with the ability to work effectively across stakeholders
- U.S. Citizenship or Permanent Residency is required, as we do not offer sponsorship
- Must be available for the entire duration of the internship program, from May 18-July 30, 2026
- Housing allowance and relocation assistance are not offered for Internship roles
