Austal USA Advanced Technologies (AT) is looking to operationalize additive manufacturing in the submarine industrial base and provide emergent request support to sustain our Nation's fleet, requiring robust IT support for their technology hub and the U.S. Navy's Additive Manufacturing Center of Excellence.
Requirements
- Experience with aspects of IT Infrastructure and Operations is preferred.
- Microsoft, ITIL, or Service Professional certification.
- Project Management Professional (PMP) certification, preferred.
Responsibilities
- Act as the escalation point for all Austal USA AT IT requests and incidents.
- Provide installation, setup and troubleshooting of complex issues with IT equipment that supports critical business needs in Charlottesville and Danville, including the management and support of layer 1 IoT at both sites.
- Manage and support Austal USA AT-dedicated licenses and systems, including: CAD licenses and license servers.
- Manage and support Austal USA AT-dedicated licenses and systems, including: User accounts, permissions, policies, and databases for Austal USA AT digital tools (PLM, MES, and others).
- Act as the liaison between Charlottesville and Danville sites and Austal USA IT team in Mobile; this role will participate in IT department training and champion company-wide implementations and upgrades.
- Maintain documentation and inventory for servers, hardware, and software deployed at Austal USA AT.
- Collaborate on the development of Austal USA AT processes and procedures in compliance with QMS requirements to capture use cases and requirements for digital tool architecture.
Other
- BA/BS in Computer Science or related field or equivalent combination of education and experience.
- Proof of continued education within the IT environment, preferred.
- Five to seven (5-7) years or more of technology experience required along with the ability to multitask and work quickly under pressure.
- Ability to work collaboratively with multiple teams/organizations.
- Excellent attention to detail and organizational skills are required.
- Must be able to bend, squat, stoop, crawl, and kneel.
- Must be able to lift/push/pull 50-75 lbs. on an occasional basis.
