Red Hat is looking to solve complex technical problems and support the on-site delivery, implementation, and adoption of Red Hat technology for its customers across various industries.
Requirements
- Strong technical skills in computer science, IT, AI, or related fields
- Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
- Direct experience with any of Red Hat products, Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, Red Hat AI platform, and related technologies is also preferred
- Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus
- Motivation to engage in self-directed learning on new technologies
- Passion and curiosity for open source technology, desire to build a career within the Tech industry, and expertise in emerging technologies
- Ability to work independently and collaboratively with internal teams and external customers
Responsibilities
- Support the on-site delivery, implementation, and adoption of Red Hat technology
- Engage in meaningful customer projects, experiences, and job shadowing opportunities
- Shadow and assist more experienced members of the Services Delivery team
- Apply technical skills to real-world customer solutions from day one
- Develop technical skills in the Red Hat portfolio that span Cloud, Automation, and AI solutions
- Gain hands-on experience with Red Hat's diverse portfolio
- Contribute to solutions that empower businesses worldwide and shape the future of open source
Other
- Willingness to travel regularly to customer sites for project work and to local Red Hat offices to engage other Red Hat associates
- Effective communication (written and verbal) and presentation skills
- Full professional proficiency in written and spoken English
- Ability to work in a collaborative environment where your ideas are valued and respected
- Desire to be customer-focused, understanding customer needs, and helping them achieve their goals
