The junior product owner will support product design and development efforts for global strategic platforms supporting the underwriting process for commercial property and specialty lines at AIG.
Requirements
- Familiar with agile methodologies and related tools such as Rally or JIRA
- Experience documenting user stories and acceptance criteria into detailed user stories
- Experience or ability to manage a product backlog and work with development teams to prioritize
- Basic understanding of system/data integrations, comfortable in an environment with a technical focus in addition to process/operations
- Agile certification a plus (CSPO, PMI-ACP, SAFe Agilist, etc.)
- Experience in a P&C insurance environment and general understanding of the general underwriting lifecycle preferred
Responsibilities
- Backlog management: maintain, refine, and prioritize user stories in Rally, working closely with IT BA team when appropriate for technical specifications
- Requirements Gathering: organize and participate in meetings with business stakeholders to understand needs and document in detail
- Sprint Participation: attend backlog refinement and PO sync meetings with development team, review and provide feedback on demos, wireframes, or other artifacts as needed
- UAT Coordination: organize UAT sessions, collect feedback, and work with development team to triage defects
- User Engagement: collect and organize feedback from the end user community to be fed into the product backlog; organize and facilitate regular meetings with regional Power User groups
- Front Line Support: act as first line of support for end users, resolving common issues, work with users and incident management team to understand and recreate challenges, partner with IT to drive solutions for root cause issues
- Stakeholder Communication: update user guides, release notes, and platform SharePoint pages; coordinate with change management team to present new product features or relevant topics
Other
- 2+ years of experience in product management or business analysis in a data-driven environment such as insurance or financial services
- Clear and concise written communication skills. Able to work with underwriters, actuaries, engineers, and other specialists to understand and translate needs into product features
- Strong presentation skills, experience facilitating meetings, delivering presentations, and conducting demos of features and systems
- 4 days a week in our Atlanta office location
- AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories
