TEKsystems is seeking a dynamic and tech-savvy individual to join their team as a Software Support/Software Developer to blend technical expertise with customer-facing support, ideal for someone passionate about web development, Microsoft Power Platform, and empowering users through training and documentation.
Requirements
- Familiarity with SharePoint, Power Automate, or Dynamics 365.
- Experience with user experience (UX) design principles.
- Knowledge of help desk or ticketing systems.
- C-Sharp
- .Net
- SharePoint
- Sql
Responsibilities
- Web Design & Development: Build and maintain internal and external websites using modern web technologies.
- Microsoft Power Apps: Design, develop, and deploy custom business applications using Power Apps and related Microsoft tools.
- Customer Support: Provide responsive and effective software support to end-users, troubleshoot issues, and ensure high user satisfaction.
- Training & Enablement: Develop and deliver training sessions (virtual and in-person).
- Create engaging training materials, including how-to guides, video tutorials, and walkthroughs.
- Documentation & Knowledge Base: Maintain and expand internal FAQs, wiki pages, and user documentation.
- Ensure content is clear, accurate, and accessible to users of all skill levels.
Other
- Must be able to work well within a team environment, but also be proactive in completing tasks.
- Environment is relaxed, but project deliverables are expected to be met.
- Medical, dental & vision benefits
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Time Off/Leave (PTO, Vacation or Sick Leave)
