CENTRL is looking for a Junior Software Engineer Intern to support their Enterprise B2B SaaS platform, specifically to handle support escalations, troubleshoot client issues, identify solutions, and provide fixes for issues on their customers' behalf.
Requirements
- Demonstrated software engineering experience from previous internships or work experience.
- Experience coding with Java; Front-end experience with Angular.
- Experience with SQL queries and front-end web development skills (HTML, JavaScript).
- Knowledge of RESTful web services and experience with APIs.
Responsibilities
- Maintain and support our enterprise products/solutions, troubleshooting issues and providing code fixes for client-reported issues.
- Perform coding, maintenance of the current product, and fixing issues, with a focus on internal tools/development.
- Manage and support client technical integration projects and configuration updates.
- Work cross-functionally with the engineering and product team to resolve product issues and enhance the quality of the product.
- Take a deeper dive into client-reported issues when necessary, supporting client services and software engineering.
- Provide feedback and analysis to our internal product development team on enhancements & improvements to the product.
- Document and maintain an internal knowledge base.
Other
- Bachelor's degree in Computer Science
- Must have work authorization in USA
- Strong technical aptitude and willingness to learn new applications and software tools.
- Desire to contribute to major changes and enhancements in collaboration with the engineering team.
- Strong planning, organization, & communication skills.
