LiveRamp is seeking to solve the challenge of building a connected customer view with clarity and context while maintaining consumer privacy and trust. The company aims to support a wide range of data collaboration use cases across organizations and partners.
Requirements
- 2+ years of experience in UX research (or UX/product design with a strong research focus).
- Comfortable working with large product analytics datasets; base-level proficiency in data analytics languages such as Python and SQL.
- An online case-study portfolio showcasing research artifacts, process, and impact; required for consideration.
- Experience leveraging research outputs to remove roadblocks, reduce churn, and help teams deliver on outcomes while strengthening relationships across teams and with end users.
Responsibilities
- Conduct user research using both quantitative methods (e.g., benchmarking, surveys, product analytics) and qualitative methods (e.g., usability studies, contextual inquiry, hypothesis testing).
- Analyze and synthesize findings to deliver actionable insights across discovery, ideation, and development phases.
- Evangelize user-centered methods and guide partners who are conducting their own research to uphold quality and consistency.
- Develop research strategies throughout the product lifecycle—from concept to launch—and for ongoing optimization of experiences.
- Partner closely with product and design to define and track key product metrics that measure progress of user experiences toward critical business objectives.
Other
- Bachelor’s degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, or a related field.
- Proven track record of influencing product direction with actionable customer insights.
- Strong communication and collaboration skills; able to advocate for users and drive action on insights across diverse stakeholders.
- Preferred: Master’s degree in Human-Computer Interaction, Product Design, Cognitive Psychology, or a related field.
- Preferred: Experience in enterprise SaaS and/or AdTech.
