CenterPoint Energy is looking to solve the problem of ensuring safe, efficient, and code-compliant operation of HVAC systems for their customers, while also providing superior customer service and promoting their service plans.
Requirements
- Requires successful completion of a 1 year program (minimum 2 semesters or 3 quarters) in an accredited educational institution in heating, refrigeration and air conditioning.
Responsibilities
- Perform inspections and cleaning of gas heating, including decorative gas heating equipment, and performs inspections and cleaning of electric air conditioning equipment to ensure safe, efficient operation and code compliance while providing superior customer service.
- Performs ductwork inspection, cleaning and decontamination of HVAC systems to ensure safe and efficient operation.
- Operates and maintains company vehicle safely.
- Maintains condition of tools and equipment to ensure safe and efficient service.
- Completes recording keeping functions to ensure accurate information is maintained.
- Resolves customer complaints and inquiries to ensure customer satisfaction.
- Promotes and accepts accountability for providing superior customer satisfaction and selling of Home Service Plus products and services (e.g. Service Plus Repair Plans, Options, Product sales referrals) to customers.
Other
- Maintains professional working relationships with internal and external customers.
- Requires no prior work experience.
- Intern
