Epicor is undergoing a company-wide transformation to leverage emerging technologies, requiring sophisticated program management to ensure successful delivery and measurable business outcomes in a rapidly changing landscape. This role is crucial for driving the execution of this multi-phase technology transformation program, which spans all business functions and several emerging technologies, systems, and structures.
Requirements
- 6-10 years of program/portfolio management experience in complex, cross-functional transformation initiatives
- Proven track record of operationalizing strategic vision into measurable business outcomes
- Deep experience in digital transformation, technology-enabled change, or enterprise-scale process optimization
- Strong analytical capabilities with demonstrated ability to design measurement frameworks and track ROI
- Background in product management methods, including PoC to product roadmap, a Pareto-analysis mindset for prioritization, pilot validation methodologies, experimentation frameworks, and change management best practices
- Experience in SaaS environments or transformation within high-growth tech companies
- Familiarity with change management, intake management, workflow impact tracking and measurement
Responsibilities
- Maintain detailed program plans, track progress against milestones, and coordinate across multiple workstreams
- Manage complex, interdependent activities including compliance, training, solution development, integration, change and performance measurement
- Act as portfolio manager across the active re-calibration, AI-first, of a large surface area of processes
- Manage the complete lifecycle of transformation initiatives from idea to proof of concept to pilot through adoption according to frameworks you will co-create
- Maintain initiative pipeline health and coordinate resource allocation across multiple initiatives
- Implement and maintain dashboards tracking adoption metrics, ROI realization, and program health indicators
- Prepare materials for executive governance including progress assessments, status reports, and recommendations
Other
- Support strategy and change management by bridging a matrixed org structure to unlock cross-functional momentum.
- Create executive-facing reports across your portfolio of initiatives
- Coordinate between the Strategy and Transformation Office and business units to ensure clear communication and alignment
- Unbridled enthusiasm about solving problems, modernizing approaches, and shifting cultures to AI-first curiosity
- Outstanding communication abilities including executive presentation skills and complex program reporting
