Majesco is looking to solve data discrepancies related to policy records within their system to ensure data integrity and support effective policy implementation and decision-making processes.
Requirements
- Advance knowledge of data analysis techniques and tools with focus on Oracle, SQL or other database query languages.
- Experience of Software versioning & revision control system (e.g. SVN)
- Strong technical aptitude for both cloud-based and on-premises client solutions.
- Ability to document analysis using tools like ServiceNow, Jira and Confluence.
Responsibilities
- Identify and analyze data discrepancies related to policy records and execute data corrections in compliance with established procedures and guidelines.
- Perform root cause analysis for issues and update policy records accordingly.
- Ensure accurate data entry and management of sensitive policy-related data.
- Work closely with various triage team members, TAM/escalations team members, and IT/Cloud support to resolve issues in a timely manner and escalate more complex problems as needed.
- Document all data fixes and resolutions clearly, keeping detailed logs for reporting and auditing purposes.
- Review and validate policy data to ensure all changes and corrections are accurate.
- Monitor application/database and identify performance bottlenecks and work towards resolving identified issues.
Other
- Bachelor’s degree in information technology with 7+ years working experience in Banking, Insurance or related field (or equivalent experience).
- Experience working with Majesco Property & Casualty (Billing) or similar insurance-related (Billing) solutions.
- Proven experience in data management, data analysis, or related roles, preferably with Property & Casualty Insurance background.
- Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer.
- Ability to work under tight deadlines and manage multiple tasks simultaneously.
- Excellent written and verbal communication skills; ability to simplify and communicate technical issues.
- Excellent attention to detail and organizational skills.
