Cox Communications, Inc. is looking to solve the problem of providing secure, reliable, managed cloud solutions to SMBs and enterprises, and needs a Lead Cloud Engineer to support the design, configuration, and maintenance of customer hosted virtual desktop environments.
Requirements
- Citrix certification
- Citrix Product Sets: DaaS / Citrix Virtual Apps & Desktops 1912 LTSR and 2203 LTSR
- Provisioning Services
- NetScaler
- Application Delivery Management (ADM)
- Citrix Cloud
- Profile Containers (FSLogix/UPM Containers)
- Server Management - Windows Server 2003 – 2022
- Active Directory: Group Policy Management
Responsibilities
- Responsible for the delivery of Desktop as a Service including planning, design, implementation & optimization as a post sales consultant to clients.
- Develop, define, and maintain architectural standards and supporting documentation while adhering to best practices.
- Maintains an Advanced knowledge relative to administration, engineering, and implementation of virtual desktop infrastructure-related technologies.
- Deliver innovative solutions in diverse environment with shifting priorities, wearing many hats all while driving projects and tasks to completion.
- Operate across multiple and complex production environments with multiple stakeholders.
- Perform installation, configuration, maintenance, and troubleshooting of customer managed Virtual Desktop infrastructure and more.
- Monitor customer service performance and troubleshoot problem areas as needed.
Other
- Bachelor’s degree in a related discipline and 6 years’ experience in a related field.
- Excellent communication, presentation, writing, and editorial abilities.
- Excellent organizational and time management skills.
- Ability to work with clients at all levels, from executive to IT personnel to end user.
- Ability to work on a 24x7 on-call rotation schedule.
