Medline Industries, LP is looking for a Business Systems Analyst Lead to support discovery workshops, document technical specifications, gather requirements, perform gap and data analysis, and act as a key point of contact for business stakeholders, handling complex issues across divisions.
Requirements
- 5+ years of experience implementing and leading CLM applications, with a strong emphasis on Ironclad (Must be an Ironclad Subject Matter Expert).
- Hands-on expertise with Ironclad’s configuration, workflow automation, Smart Import, Smart Contract capabilities, and API-based integrations
- Deep background in business rules, custom calculations and data integration utilizing various CLM tools
- 3+ year in an operations role providing production support for large enterprise grade applications.
- Strong analytical skills to understand business goals and design appropriate solutions.
- Understanding of software development lifecycle, as well as agile software development methodologies.
- General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments.
Responsibilities
- Serve as technical lead for Ironclad CLM projects providing oversight and collaborating on architectural design, reviews and optimization.
- Work with business partners and product owners assisting with the creation of system requirements for the product backlog.
- Perform gap and data analysis in support of identifying improvement opportunities.
- Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps.
- Collaborate with infrastructure and application development teams to design an effective system monitoring & alerting plan.
- Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them.
- Conduct root-cause analysis for system related incidents.
Other
- Conduct requirements gathering and discovery workshops with business stakeholders.
- Able to perform proxy product owner duties.
- Conduct peer reviews and provide guidance to other team members as needed.
- Focus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units.
- Ensure movement / success of all tasks owned by the team.
