Humana is looking to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space and put health first for its customers
Requirements
- Expert Digital experience (web, mobile, social and ecommerce)
- 7+ years of product management experience, with a focus on technical products and platform experience
- Deep user empathy and strong user experience sensibilities
- Ability to work well with designers and engineers in an agile environment
- An analytical and metrics-driven work style
- Natural leadership instincts with proven ability to innovate and influence
- Comfort in a fast-paced and dynamic environment
Responsibilities
- Develop the vision and roadmap for the platform and capabilities for this exciting new product, including functionality, performance, results criteria, evolution, and lifecycle, all towards innovatively and aggressively growing our eCommerce acquisition channel
- Assess the business and consumer impact of various options and collaborate with the engineering, design, marketing, and sales teams to build business cases, requirements/services, and determine the best prioritization, technical implementation method, and schedule
- Establish hypotheses that enable us to test, learn, and iterate with high speed, enabling supercharged business growth
- Create business cases to be prioritized on the roadmap and collaborate with the engineering, design, marketing, and sales teams to build business cases, requirements/services, and determine the best technical implementation method and schedule
- Establish success measures/product/feature KPIs and maintain a deep understanding of the needs and goals of consumers and business to develop requirements, data and features needed to deliver on a best-in-class digital experience
- Structure and lead meetings, clearly communicate expectations, and ensure that stakeholders are adequately updated on progress and milestones
- Provide strategic thought-leadership as a subject matter expert within Enterprise Growth and with partner organizations in the enterprise, on approaches to best-practices in Product Management
Other
- Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills
- Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required
- Scheduled Weekly Hours: 40
- Excellent written and verbal communication skills
- Ability to facilitate collaborative decision-making in a workshop setting
