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Truist is looking for a Principal Platform Engineer to build resilient, observable, and policy-compliant software systems that power mission-critical business functions by leveraging technologies like Java, Python, Helm, Kubernetes, and event-driven architectures.

Requirements

• Strong proficiency in Ansible, YAML, Jinja2 templating, and Linux systems administration.
• Solid understanding of REST APIs, source control (GIT), and containerization (e.g., Podman, Docker).
• Experience with RBAC, automation mesh, and credential management in AAP.
• Knowledge of networking, security hardening, and system performance tuning.
• Strong scripting experience (e.g., Python, Bash).
• Expertise with OpenTelemetry (Otel), including custom instrumentation, collector configuration, and pipeline design for traces, metrics, and logs.
• Strong background in distributed systems, cloud-native architectures, and K8s, with the ability to identify observability gaps across service meshes, APIs, and event-driven platforms.

Responsibilities

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.
• Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
• Analyzes and observes trends with technical issues and develops recommendations for long- term improvements.
• Documents all relevant end-user interactions and steps taken to resolve incidents.
• Communicates status of issue resolution to internal customers.
• Applies in-depth knowledge of application support and an understanding of best practices.
• Solves complex technical and operational problems.

Other

• Regular or Temporary: Regular
• Language Fluency: English (Required)
• Work Shift: 1st shift (United States of America)
• Ability to plan and manage projects.
• Ability to provide direction and mentor less experienced teammates.