Upwork is looking to drive the next generation of agentic intelligence through human-machine collaboration across its platform, influencing how autonomous agents are designed, built, and deployed at scale.
Requirements
- Proven experience designing and deploying agent architectures, protocols, or LLM-powered workflows in production environments.
- Strong engineering foundation with expertise in Python and Agent frameworks (e.g., LangChain, Autogen) and protocols (e.g., MCP, A2A).
- Demonstrated success building developer platforms, APIs, SDKs, tools, or frameworks focusing on usability, extensibility, and developer support.
- Familiarity with developer relations or solutions engineering, including documentation, demos, and consultative technical work.
Responsibilities
- Architect and implement scalable infrastructure to support LLM-based Agentic systems, including multi-agent pipelines, and real-time orchestration.
- Design APIs, SDKs, and internal tooling to accelerate productivity through AI agent adoption.
- Drive developer advocacy by partnering to produce technical content, samples, and reference architectures that simplify integration with our platform.
- Partner with cross-functional stakeholders to align technical solutions with product strategy, ensuring high developer productivity and agent performance.
- Provide consulting and hands-on support to teams integrating with our agentic marketplace, advocating for best practices and evolving the ecosystem based on feedback.
- Contribute to AI/ML research initiatives where applicable, representing Upwork at conferences and in technical communities.
Other
- You have a growth mindset, strong communication skills, and an inclusive approach to leadership.
- You are excited to work across functions and learn from challenges and teammates.
- criminal background check may be required once a conditional job offer is made.
- Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
