The Pega Lead Systems Architect is responsible for leading the architecture, design, and delivery of complex Pega-based solutions in high-availability, customer-facing environments for Omni Fiber
Requirements
- Minimum of 10 years of experience in architecture, design, and process detailing related to Pega application development
- Minimum of 10 years of hands-on development experience with Pega PRPC (v8.x, v23.x, and/or v24.x), including Pega Customer Service Framework implementations
- Pega certification required: Certified System Architect (CSA), Senior System Architect (CSSA), or Lead System Architect (CLSA)
- Minimum of 7–8 years of experience with PL/SQL
- Minimum of 7–8 years of experience with Java/J2EE technologies (JSP, Servlets, EJB, XML) and/or web technologies (JavaScript, CSS)
- Minimum of 7–8 years of experience across the full software development lifecycle, including solution design, configuration, validation, deployment, and production support
- Demonstrated experience capturing, documenting, and mapping business requirements and current-state processes in both internal and external consulting environments
Responsibilities
- Lead the end-to-end architecture, design, and technical implementation of Pega applications, including case management, workflows, UI, and integrations
- Provide technical leadership across development teams, conduct code reviews, enforce Pega best practices, and ensure compliance with architectural and coding standards
- Design, develop, and configure Pega rules, data models, decisioning components, and customer service frameworks to meet business requirements
- Collaborate with business analysts and stakeholders to gather, analyze, and translate business and operational requirements into scalable Pega technical designs
- Design and support integrations with enterprise systems using Pega and related technologies (PL/SQL, Java/J2EE, web technologies)
- Perform and support unit testing, system testing, and validation activities to ensure solutions meet functional, performance, and reliability requirements
- Independently troubleshoot and resolve production issues, including performance and memory concerns, using Pega tools such as Tracer, PAL, and Clipboard
Other
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience
- Proven experience working in a telecom, customer service, or other high-availability, 24x7 operational environment
- 401(k) with employer matching contribution up to 4%
- Career advancement opportunities
- Paid Time Off (15 days)
