Zocdoc is looking to solve the problem of poor customer experience in the healthcare industry by giving power to the patient, making it easy to find and book in-person or virtual care, and driving quality up and prices down.
Requirements
- Meaningful experience (5+ years) in people analytics or workforce data analysis experience, with demonstrated expertise in statistical analysis, predictive modeling, and ultimately insights
- Proficiency in SQL, Excel, Google products, and data visualization tools (Tableau, Power BI, or similar)
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Proficiency in SQL
- Proficiency in Excel
- Proficiency in Google products
- Proficiency in data visualization tools (Tableau, Power BI, or similar)
Responsibilities
- Designing, developing, and maintaining People data sets and dashboards
- Defining and standardizing key People metrics
- Collecting, cleaning, and analyzing People data to identify trends, risks, and opportunities
- Applying predictive analytics and modeling techniques to support workforce planning, retention strategies, and performance management
- Partnering with People leaders, Finance, and business units to align analytics with organizational goals
- Collaborating with operational teams to optimize People data systems and integrations
- Acting as a trusted advisor and subject-matter expert for People data requests and ad hoc analysis
Other
- Superb communication and storytelling skills, with the ability to influence stakeholders and drive data-informed decisions
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
- Strong organizational skills, with the ability to manage multiple projects independently
- Autonomous, urgent, and creative. You genuinely love telling stories through analytics
- A self-starter who is able to work autonomously and within a team context
