Xero is looking to build the next generation of SaaS experiences that are AI-enhanced, customer-centric, and purpose-driven to help supercharge businesses by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and apps.
Requirements
- Experience with AI design tools as part of your core workflows and practice.
- Experience in designing multi-modal AI experiences across multi platforms and devices.
- Experience leading other designers working on complex software and services.
- Experience building and iterating on a product based on usage patterns, user feedback and an evolving strategic landscape.
- A portfolio that demonstrates high-quality design outcomes, Contributing to user experience and business value.
- A mastery of the entire design process from uncovering customer needs and pain points, to executing elegant interfaces.
- Demonstrated quality in design craft, process and thinking.
Responsibilities
- Designing end-to-end product experiences, taking new products from 0 to 1.
- Design intelligent systems that balance usability, automation, and human–AI collaboration.
- Explore and shape AI-powered workflows where outcomes evolve dynamically.
- Apply strong interaction, systems, and visual design skills to solve real customer problems at scale.
- Contribute to Xero’s evolving design systems for both traditional and AI-native interfaces.
- Use AI tools to accelerate exploration, storytelling, and prototyping.
- Grow AI adoption and fluency across the design team.
Other
- Ability to learn, adapt and embrace new technologies and ways of working.
- The ability to work at a fuzzy high level, and deal well with ambiguity.
- Recognized as an expert within the field of design, with extensive design specialist knowledge.
- Excellent communication skills.
- An inclusive, collaborative approach that helps maintain our values and contributes to making Xero a great place to work.
