Optum is looking to improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best, and this role will directly contribute to that goal.
Requirements
- 4+ years of experience in a business analyst role or Quality engineer role
- 3+ years of experience using MS SQL, SQL query language to write simple and complex queries
- 3+ years of experience in technical writing and/or software documentation
- 3+ years of experience with Microsoft Office programs
- 1+ years of experience leveraging AI tools in the software development lifecycle to improve quality and efficiency
Responsibilities
- Lead processes within the Software Delivery Lifecycle (SDLC) and engage in Product Area Agile events within multiple feature teams
- Focus on specific capabilities including Configuration, Monitoring and QA testing, while displaying expert-level knowledge in at least the QA testing area
- Develop as Subject Matter Expert in several technologies, business domains and monitoring applications supported by the Product Area
- Document and communicate translation of business requirements into technical specifications
- Guide and mentor team members to ensure accurate configuration based on business requirements
- Establishing best practices and quality standards for configuration, monitoring, and QA testing across feature teams
- Develop complex test cases, procedures, and automated test scripts for feature implementation tasks, anticipating customer needs and proactively testing solutions to meet functional requirements
Other
- High School Diploma/GED (or higher)
- United states citizenship is required for this position
- Ability to obtain and maintain a suitability or determination of eligibility for a confidential/ secret or top-secret security clearance
- Strong analytical and problem-solving skills
- Capability to work independently as well as on a team in both a lead and support role and prioritize work while meeting critical deadlines
