Cisco Networking is looking for a Product Design Lead for Networking Assurance to reimagine network engineers' and other users' workflows by creating new features and improving the entire customer journey.
Requirements
- 8+ years of professional experience designing and delivering products in cross-functional teams from strategy to delivery.
- A portfolio full of great case studies and even better prototypes, including case studies leveraging AI research and design tools.
- Expertise and experience designing for AI products and/or features.
- Experience working on technically complex B2B enterprise products.
- Aligned teams around customer-centered design decisions, using UX methodologies and tools (double-diamond, personas, journey mapping, dual agile, lean ux, prototypes), and influenced adoption by those who aren’t familiar with strategic UX engagements.
- A proven track record of shipping large scale enterprise products.
- Made complex problems and workflows feel simple and approachable.
Responsibilities
- Drive early discovery work, using findings to craft roadmaps, leading and designing with a team to bring it to life.
- Identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.
- Earn trust with cross-function partners by seeking out their points of view, collaborating regularly and inviting them into research and co-creation with the team and customers.
- Advocate for prioritization of design-centered product enhancements grounded in research and analysis.
- Present persuasively. Be able to tell the story of a project and build prototypes that precisely articulate design rationale.
- Provide direction to and mentor other designers; guide team to focus on the most important customer needs, difficulties and opportunities
- Influence the strategic vision and guide design of large, complex initiatives for a product, program or strategic effort of considerable size and scope.
Other
- Owns their projects, driving forward momentum and works with designers and cross-functional teams from across Cisco to deliver outstanding results.
- Develop and demonstrate deep domain knowledge, product expertise, and an understanding of complex customer use cases and deployment models.
- Deeply understand the needs of our customers, set the vision for the product grounded in those needs, and partner with cross-functional teams to build it iteratively.
- Think beyond your team's goals and consider how your work affects others and how you can influence other teams’ work.
- Lead and mentored junior UX designers, fostering a collaborative and innovative design culture within the team.
