Reimagine the customer experience through design-led transformation at the company
Requirements
- Proficiency in design, prototyping, and presentation software such as Figma and Keynote
- Familiarity with AI/LLM, both in integrating them into the working process and in designing features related to AI/LLM
- Experience in the application of design systems such as Google’s Material Design
- Experience working across multiple platforms (e.g., products, websites, mobile apps, etc.)
- Technical knowledge on HTML, CSS, JavaScript
- Familiarity with Americans with Disabilities Act Standards for Accessible Design and the Web Content Accessibility Guidelines (WCAG)
Responsibilities
- Strategize, lead, and execute design initiatives to respond to both user needs and business goals
- Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, legal, and executive leaders
- Leverage and contribute to an existing design system to ensure consistent designs across our web, mobile, and native applications
- Understand and document user research findings and iterate designs based on feedback
- Create click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders
- Share knowledge and educate stakeholders about our design process and best practices to optimize our operations and elevate our organization
Other
- Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields
- 5+ years of work experience in the design field
- Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner
- An online portfolio or samples of work demonstrating relevant experience
