Zoom is looking to enhance its AI-powered collaboration platform, specifically Zoom Team Chat, to provide a more intuitive, powerful, and AI-enhanced chat experience for millions of users.
Requirements
- Have 12+ years in user-centered design, with a deep focus on messaging, collaboration, or social tools and a track record of crafting seamless, engaging interactions.
- Possess proven ability to design for desktop and mobile, ensuring a frictionless experience across devices.
- Demonstrate confidence to question, inspire, and influence, driving cross-functional teams toward world-class user experiences in fast-moving, opinionated environments.
- Have expertise in Figma skills for designing, prototyping, and refining intuitive chat and messaging interactions.
- Possess solid ability to articulate design decisions clearly, advocating for users while navigating complexity with product, engineering, and executive teams.
Responsibilities
- Designing Brilliance – Lead and define feature upgrades and usability improvements that enhance how messaging features empower connection and productivity.
- Collaborating & Inspiring – Work closely with product managers, engineers, and designers to push the boundaries of messaging, ensuring seamless and engaging interactions.
- Raising the Bar – Elevate Zoom Team Chat into a best-in-class messaging and collaboration experience through exceptional visual and interaction design.
- Hands-On in Figma – Craft and prototype chat interactions, message threads, and AI-driven enhancements that make communication effortless across devices.
- Advocating for Users – Champion user-centered design, balancing simplicity and modern capabilities to create intuitive, high-impact experiences.
- Being a Creative Collaborator – Work with design teams across Zoom to refine, innovate, and ensure a cohesive experience across the entire Zoom Workplace ecosystem.
Other
- 12+ years of experience in user-centered design
- Ability to work in a hybrid environment
- Location-based compensation structure may apply
- Must be able to work with cross-functional teams
- Bachelor's degree or equivalent experience
