Under Armour is looking to improve post-production quality by managing defective returns, distribution house inspections, and customer complaints, and to establish a continuous feedback loop to product development teams.
Requirements
- Ability to make data-driven decisions, draw rational conclusions, and recommend solutions
- Ability to work both independently and cooperatively with a diverse group of people
- Knowledge of apparel/footwear/accessory construction/manufacturing is a plus
Responsibilities
- Collaborate with domestic and international DHs regarding quality inspections and defective returns which includes, but is not limited to, the following:
- Communication of seasonal Priority List and any at-risk styles/POs which require inspection
- Daily review and disposition of failed inspections and defective returns
- Arrangement and oversight of internal and external rework
- Processing of vendor chargebacks
- Reporting, analysis and sharing of data to cross-collaborators
- Training of inspectors
Other
- Bachelor's degree with typically 8 years of relevant experience or Master’s degree with typically 6 years of relevant experience or typically 12 years of relevant work experience without a degree.
- This individual must reside within commuting distance from our Baltimore office and Distribution House.
- This role follows a hybrid work schedule, requiring 4 days in-office per week, split between Campus HQ and Distribution Center.
- 0-5% Travel
- No relocation provided
