Shaping the future of CLEAR's mobile app experience, delivering impactful solutions that drive user satisfaction and business growth, and accelerating the growth of CLEAR's Aviation and Verified product lines, creating a unified mobile experience that enhances the lives of millions of members while driving significant business outcomes.
Requirements
- expertise in mobile app development
- proven history of delivering flexible, scalable technology solutions capable of supporting rapid growth and iteration
- Spearheading large-scale mobile app initiatives, managing technical trade-offs, and ensuring architecture is scalable and secure for both iOS and Android platforms
- Establishing a data-driven culture that orients your team and the broader organization around key performance like mobile app user acquisition, activation, engagement, retention; and CLEAR Plus subscription conversion and retention rates
Responsibilities
- Define the strategic vision and product roadmap for CLEAR's Mobile app, ensuring alignment with the company's overall goals and member needs
- Collaborate closely with cross-functional teams including Engineering, Finance, Operations, Member Care, Marketing, Security, and Legal to drive a shared vision and accelerate product development
- Lead the unification of CLEAR's Aviation (B2C) and Verified (B2B2C) products within a single, cohesive mobile experience
- Champion product excellence and innovation by balancing bigger bets with iterative product improvements rooted in performance metrics and user feedback
- Be accountable for driving measurable business outcomes, including member acquisition and retention, mobile app engagement, and CLEAR Plus subscription growth
- Spearheading large-scale mobile app initiatives, managing technical trade-offs, and ensuring architecture is scalable and secure for both iOS and Android platforms
- Establishing a data-driven culture that orients your team and the broader organization around key performance like mobile app user acquisition, activation, engagement, retention; and CLEAR Plus subscription conversion and retention rates
Other
- customer-obsessed
- Proven ability to lead and inspire product teams with a deep sense of customer empathy, driving user advocacy throughout the product lifecycle
- Collaborative and strategic prioritization skills, balancing the needs of multiple stakeholders while maintaining a focus on delivering impactful solutions
- Leading with a future-focused mindset, ensuring products are not only meeting today's needs but also ready to meet tomorrow's opportunities and challenges
- Living and imparting CLEAR's core values: Be Indefatigable, Bias for Action, Embrace Change, Obsessed with the Customer Experience, Speak Up, Our Great People, Own It
