At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Design, develop, operate technology solutions in support of a Marketing or Product Organization.
Requirements
- Define requirements, write code, document, create user stories, execute test cases, debug applications, and interact with users for system requirements and modifications.
- Lead technical projects using Agile methodology, including planning, execution, use of standard Agile tools, Epic creation, and User Story development.
Responsibilities
- developing customer propensity models and insights
- risk modeling
- base management and cohort mapping
- migrations strategy and business readiness (cohorts)
- Measurements/KPIs: churn, CSAT, data analysis, scenario modeling
- Reporting and analytics in support of BSSe phases
- Define strategy, technical roadmap, and business cases for rapid delivery of new applications and enhancements, including products, pricing, offers, and promotions.
Other
- This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
- Serve as the voice of the customer, providing subject matter expertise on marketing technology platforms, CX solutions, billing systems, and other technical applications.
- Provide training and support to marketing and sales teams, manage system settings, plan and execute testing, and prepare channel readiness documentation.
- Bachelor’s degree (BS/BA) desired.
- 5+ years of related experience.
