The Harvard T.H. Chan School of Public Health is modernizing the way it delivers non-degree education, and this position will play a critical leadership role in designing, developing, and rolling out a major upgrade to our Salesforce environment.
Requirements
- At least 5 years of Salesforce development experience, including 2+ years in a lead or senior developer role.
- Salesforce Platform Developer, Application Architect, or System Architect certifications.
- Familiarity with third-party Salesforce integrations including OwnBackup, FormAssembly, Nintex DocGen, and UPay TouchNet.
- Expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and Salesforce APIs.
- Experience working with Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement (Pardot).
- Strong understanding of Salesforce architecture, security, and identity management, including SAML SSO.
- Proficiency with Git-based version control and CI/CD tools (e.g. GitHub Actions).
Responsibilities
- Lead the design, development, and implementation of a major Salesforce upgrade supporting the School’s non-degree education transformation initiative.
- Architect and manage Salesforce solutions across multiple orgs using Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement (Pardot).
- Define and uphold technical and architectural standards, coding best practices, and integration patterns.
- Evaluate new Salesforce releases and third-party solutions to identify opportunities for improvement and innovation.
- Maintain and enhance the School’s SAML Single Sign-On (SSO) configurations for Experience Cloud sites and other Harvard systems.
- Translate complex business and functional requirements into robust Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and APIs.
- Manage the full software development lifecycle, including version control, automated testing, CI/CD pipelines, and release management.
Other
- Minimum of five years' post-secondary education and/or relevant work experience.
- Experience in higher education, research administration, or nonprofit organizations.
- Experience leading remote teams and working in Agile or hybrid project environments.
- Understanding of data privacy and compliance frameworks such as FERPA, GDPR, and HIPAA.
- Harvard University is unable to provide visa sponsorship for this position
