Concentrix is looking to modernize its ServiceNow portal to improve user experience and efficiency.
Requirements
- Extensive experience in ServiceNow portal development and technical leadership.
- Strong understanding of UI/UX best practices and responsive design.
- Experience in driving architecture decisions and aligning with enterprise standards.
- Hands-on experience in custom application development and portal configuration.
- Excellent problem-solving skills and ability to optimize performance.
Responsibilities
- Technical Leadership: Lead the technical design and implementation of a modernized ServiceNow portal with a focus on UI/UX best practices.
- Collaboration: Work closely with product owners, designers, and developers to translate business requirements into scalable portal solutions.
- Architecture Decisions: Drive platform architecture decisions, ensuring alignment with ServiceNow standards and organizational guidelines.
- Hands-On Leadership: Provide hands-on leadership in custom app development, widget creation, and portal configuration.
- Design and Performance: Ensure responsive design, accessibility, and performance optimization across all portal components.
- Agile Support: Support agile delivery processes and actively contribute to continuous improvement initiatives.
Other
- Proven ability to collaborate effectively with cross-functional teams.
- Strong communication and leadership skills.
- Candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
- The base salary range for this position is $92,250 - $144,964, plus incentives that align with individual and company performance.
- Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
