JPMorgan Chase & Co. is looking to maintain and enhance its operations by developing AI and machine learning solutions for troubleshooting application issues, including identifying, escalating, and resolving incidents.
Requirements
- Expertise in application development and support with multiple technologies and design techniques.
- Experience in developing AI/ML solutions using public cloud architecture, specifically Azure and AWS.
- Advanced proficiency in Python for AI/ML modeling.
- Strong skills in automation and continuous delivery methods.
- Comprehensive understanding of the Software Development Life Cycle.
- Familiarity with agile methodologies, including CI/CD, application resiliency, and security.
- Experience in implementing GenAI services using Azure OpenAI models and AWS Bedrock service.
Responsibilities
- Develop and support AI/ML solutions for troubleshooting and incident resolution.
- Collaborate with cross-functional teams to perform root cause analysis and implement production changes.
- Mentor and guide team members to foster innovation and strategic change.
- Coordinate incident management coverage to ensure effective resolution of application issues.
- Develop AI/ML solutions using public cloud architecture, specifically Azure and AWS.
- Implement GenAI services using Azure OpenAI models and AWS Bedrock service.
- Run production incident conferences and managing incident resolution.
Other
- Commitment to innovation is crucial to maintaining and enhancing our company's operations.
- Collaborating with Infrastructure Service Support team members, you will engage in root cause analysis, production changes, budgetary considerations, and staffing challenges.
- Managing and mentoring team members to drive strategic change, both within your team and in partnership with colleagues across JPMorgan Chase & Co.'s global network of innovators.
- Ability to work collaboratively in teams and build meaningful relationships to achieve common goals.
- Serve as a single voice for our line of business and cross-line business incidents.
