UPS is looking to solve complex business problems and drive strategic innovation across products and services by leveraging advanced AI/ML solutions.
Requirements
- 5+ years of professional experience in software/IT with a focus on artificial intelligence and machine learning, including experience in a technical leadership or mentorship capacity.
- Deep expertise in Python and ML libraries/frameworks such as TensorFlow, PyTorch, and Scikit-learn.
- Strong understanding of machine learning methodologies including supervised/unsupervised learning, model evaluation, hyperparameter tuning, and model interpretability.
- Proven experience leading end-to-end AI solution development from concept through deployment in production environments.
- Familiarity with MLOps practices and tools (e.g., MLflow, Kubeflow, Airflow) for model tracking, deployment, and lifecycle management.
- Proficiency with cloud platforms (GCP, Azure, or AWS), including their AI/ML services and infrastructure.
- Hands-on experience with API development, containerization, and orchestration using tools such as Flask/FastAPI, Docker, and Kubernetes.
Responsibilities
- Lead the design, development, and deployment of advanced AI/ML solutions to solve complex business problems and drive strategic innovation across products and services.
- Provide technical leadership and mentorship to a team of AI/ML engineers and data scientists, guiding best practices in model development, deployment, and lifecycle management.
- Architect scalable AI systems and oversee the integration of machine learning models into production environments in collaboration with engineering, product, and infrastructure teams.
- Drive the development of intelligent chatbots, AI agents, and automation solutions that enhance customer engagement and operational efficiency.
- Establish and enforce robust testing, monitoring, and governance frameworks to ensure models meet standards for accuracy, fairness, transparency, and reliability.
- Continuously monitor model performance post-deployment and lead iterative improvement efforts using real-world data and user feedback.
- Serve as a key technical advisor, communicating complex AI concepts and outcomes to both technical and non-technical stakeholders, and influencing AI strategy across the organization.
Other
- Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
- Last day to apply is 08/25/2025 11:59pm
- Employer will sponsor visas for specific positions.
- UPS is an equal opportunity employer.
- Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or a related field (Master’s preferred).
