Docusign needs to improve its observability UIs, dashboards, explorers, and alert workflows so engineers can make confident, real-time decisions to ensure the reliability of its global, always-on platform.
Requirements
- 12+ years of professional frontend engineering experience building production web applications, including 3+ years leading projects or serving as a tech lead
- Experience with JavaScript/TypeScript and a modern component framework (e.g., React)
- Experience delivering data-intensive UIs (large time-series sets, live updates, heavy filtering/search) with attention to performance and usability
- Experience with testing discipline (unit, integration, and end-to-end), code review rigor, and CI practices
- Experience with React + TypeScript at scale; comfort with server-side integration patterns (e.g., Node.js/SSR) and API design (REST/GraphQL)
- Practical familiarity with data visualization libraries (e.g., D3, ECharts, Vega/VisX, Highcharts) and techniques (virtualization, canvas/WebGL rendering)
- Experience building for reliability and performance: Core Web Vitals, code splitting, error boundaries, retry/backoff, client-side caching, and graceful offline/slow-network behavior
Responsibilities
- Lead the frontend technical strategy for observability surfaces (dashboards, traces/metrics/logs explorers, SLO burn‑rate views, service maps, alert & annotation flows), aligning UX, performance, and reliability goals
- Own complex projects end‑to‑end from design review and architectural decisions through delivery, rollout, and post‑launch iteration
- Establish patterns for state management, data fetching, error handling, and runtime resiliency
- Champion performance budgets and SLOs
- Collaborate with Product, SRE, and Telemetry Platform teams to shape requirements, APIs, and paved‑road UI components
- Expand and maintain shared components, design‑system alignment, documentation, and CI/CD checks to speed safe delivery
- Coach senior engineers, lead design reviews, and model best practices in testing, observability, and maintainability
Other
- Hybrid work model: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
- Excellent written and verbal communication; ability to drive clarity across engineering, product, and design
- Comfortable collaborating with distributed teams and mentoring senior engineers
- Participate in on‑call for the UI tier
- Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
