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Lead Software Engineer

Genesys

$106,900 - $198,500
Dec 3, 2025
Remote, US
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Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

Requirements

  • Java and the Java technology ecosystem
  • Backend application development using Python, Java, REST API and NoSQL solutions
  • Python and Java
  • AWS cloud platform
  • Scalability and availability in distributed systems
  • configuration and orchestration using Ansible
  • Cloud based server less frameworks including Terraform, AWS Cloud Formation
  • Continuous integrations tools including Jenkins

Responsibilities

  • Participate in code reviews across multiple services in an effort to provide constructive feedback to help team members.
  • Collaborate and consult with key technical experts, senior technology team, and other service teams for resolving complex technical issues and achieving goals.
  • Lead remote team members in designing, developing, and testing features and functionality that include high scalability, availability, and reliability.
  • Maintain unit and integration tests across multiple microservices.
  • Take ownership of service maintenance, configuration and development consistent with a DevOps SDLC.
  • Apply detailed estimations based on a deep understanding of the team’s skillset.
  • Monitor industry standards for improving existing services, either with code changes and/or architecture changes.

Other

  • Telecommuting allowed for this position.
  • Lead remote team members
  • Champion developing standards and companywide best practices.
  • Leverage team velocity and experience forecasting team delivery.
  • Lead daily standups with team members for communication, sharing of ideas and for supporting fellow team members in resolving any blocking issues.